I'm a Content Strategist and UX Designer, with nearly a decade of experience designing and producing human-centered digital services and content. I’ve worked with startups and multinationals across Ireland, the UK, Europe, and the US to design great experiences for their customers
Designing Design Departments
I believe in the power of design for the public good. As older and more traditional companies adopt design, we, as a community of designers, have the ability to do more for society.
Recently, I gave a lightning Defuse talk on the subject
I am a UX Designer who focuses on using ethnographic research understand customer behaviour, and design digital and physical services that improve their experiences. I've designed solutions for large and small clients, across multiple media, industries, and services.
As a trained journalist I understand how important clear and timely communication is. I believe that content strategy comes from the same source as UX research - a clear understanding of the user's needs, behaviours, and expectations.